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Return Policy

OUR UNCONDITIONAL MONEY BACK GUARANTEE

Your total satisfaction is our promise!

If you are not satisfied with our water system for any reason, simply return it to us within 90 days of the purchase date for a complete refund. Financed orders must be returned within 30 days.

Only AquaLiv Water Systems are returnable. For example, disposable filters purchased separately and parts purchased for custom installations are not returnable.

Return Instructions

Please reply to the Order Confirmation Email we sent you to request an RMA (Return Merchandise Authorization) number. Items returned without an RMA will not be refunded.


Shipping costs on returned items are the responsibility of the customer unless the item was damaged or defective upon delivery.


ALL ITEMS MUST BE RECEIVED BY US WITHIN 90 CALENDAR DAYS OF THE DATE OF PURCHASE. FINANCED ORDER MUST BE RECEIVED IN 30 CALENDAR DAYS. NO EXCEPTIONS.


Items must be returned in original packaging. Items damaged or broken due to abuse or damaged during return shipping will not be refunded. Shipping charges are not refundable.

Shipping/Mailing Address

AquaLiv

Attn: (your RMA # here)

143 New Bedford Avenue

Claremont, California 91711

REVIEWS

People (and pets!) love AquaLiv Water

Learn More

AquaLiv System details are just a click away. 

Doctor Recommended

"Through all my research, there is not a water filtration system on the market that can compare to the AquaLiv Water System. I am so impressed with these filter's superior ability to not only remove physical contaminants without removing the beneficial minerals, but go above and beyond by alkalizing with minerals and structuring. AquaLiv has brilliantly infused cutting edge technology into this very affordable system that for the first time allows you to have water in your home as pure and as clean as an artesian spring in nature. I recommend AquaLiv to all my patients so they too can hydrate and cleanse their body with energized living-water."


DR. ANDREW IVERSON, AUTHOR NATURE'S DIET
MEDICAL DIRECTOR, TRILIUM HEALTH

Learn More

AquaLiv System details are just a click away. 

Doctor Recommended

"Through all my research, there is not a water filtration system on the market that can compare to the AquaLiv Water System. I am so impressed with these filter's superior ability to not only remove contaminants without removing the beneficial minerals, but go above and beyond by alkalizing with minerals and structuring. AquaLiv has brilliantly infused cutting edge technology into this very affordable system that for the first time allows you to have water in your home as pure and as clean as an artesian spring in nature. I recommend AquaLiv to all my patients so they too can hydrate and cleanse their body with energized living-water."


DR. ANDREW IVERSON, AUTHOR NATURE'S DIET
MEDICAL DIRECTOR, TRILIUM HEALTH